Refund

Refund Policy

For Simple Modern customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to simplemodero.shop.

Our approach at Simple Modern to support
For Simple Modern customers at simplemodero.shop, this section explains support. For return or exchange assistance, contact Support@Simplemodero.shop or 432-629-4619.

Details from Simple Modern on refund timing
This refund timing section covers orders and visits through simplemodero.shop for Simple Modern. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Simple Modern customers should know about exceptions
This exceptions section covers orders and visits through simplemodero.shop for Simple Modern. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Simple Modern customers should know about starting a request
Simple Modern publishes this starting a request guidance for customers using simplemodero.shop. When requesting a return or exchange, contact us at Support@Simplemodero.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Simple Modern to order problems
For purchases made through simplemodero.shop, Simple Modern applies the following guidance on order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Simple Modern handles eligibility
Simple Modern publishes this eligibility guidance for customers using simplemodero.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Simple Modern to condition of returns
Customers using simplemodero.shop can rely on the following Simple Modern guidance about condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplemodero.shop
Phone: 432-629-4619
Physical address: 2023 Frances Dr, Austin, Texas, 78746, United States